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Are you looking for a job within sales and guidance of clean Beauty and Skincare products?  Are you service-minded and do you want to give customers an outstanding service/guidance online? Take a look at this new opportunity - it might be your dream job.

We are looking for 3 Online Beauty Advisors for our International team - who will be a part of a new international webshop concept at Firtal Group (Aarhus):

  • Do you want to be part of a new Online Beauty Advisor team who takes online customer engagement to the next level? 
  • Are you passionate about clean beauty and skincare products, and do you love help, guide and interact with customers online?
  • Do you like being in front of a camera?

If the above sounds interesting to you, then it might be you we are looking for.

Your tasks:

As our Beauty Advisor at Firtal, you will be writing guiding content for product pages, blogs, social media, and email marketing. You will be engaging in a community of customers and influencers on social media, and you will be in daily contact with our online customers onsite via live chat and live video sessions to give personalized guidance. 

Examples of specific tasks can be:

  • Creating content for all digital channels.
  • Give personalized advice and guidance to online customers.
  • Interact with customers on email, in live chat or video calls. 
  • Create video content for product pages.
  • Give personal feedback on online skin tests.
  • Ad hoc.

Expertise and personal guidance will be the main drivers for the new shop, and you will be an essential part of bringing clean Nordic Beauty to new international markets. By utilizing new technologies we want to create an exceptional online customer experience at the same level or beyond the experience you know from brick & mortar beauty stores.

You will get a very prominent role on-site and become the face of the webshop and our expertise.

We expect that you: 

  • Have a relevant education/experience within beauty/skin-care e.g. materialist, cosmetologist, pharmaconon or other. 
  • Have extensive knowledge on beauty products, skin types and ingredients.
  • Are good at writing in English at a fluent/native level.
  • Like to engage with customers, guide and sell - also when the camera is on.
  • Are interested in discovering how new digital technologies can be utilized for online customer engagement.
  • Have a big drive and want to learn. 

The job is a full time 37 hours/week, Monday to Thursday (8 am-4 pm) and Fridays (8 am-3.30 pm) The job is located in Lystrup (Aarhus), however, we are open to alternative solutions for the right candidate.

Who are we? 

Firtal is made up of a young and ambitious team that operates out of a lovely office in Lystrup. Our work environment can be characterized as lively and informal, and we put an honor in getting better at what we do – every day! Firtal is the driving force behind an array of online shops, for example,, and Our segment is tailored around health and beauty products for both women and men. Firtal is one big family and in 2018 we became part of an even bigger family when we were brought into the Matas company.

Development is paramount:

The urge to learn is the driving force in our organization. That means; if you have the ideas and the abilities to execute them, you’ll be given the responsibility to make it happen. We are very adamant about creating and nurturing a culture where every employee thrives and develops. In this way we make sure, as an organization, not to stand still in an ever changing market.

What to expect?

Be ready to be amazed when you walk through the doors at Firtal. An adventure is waiting for you. Here we have exciting tasks and amazing coworkers waiting to welcome you with open arms. We are pioneers at what we do, and we are constantly striving towards keeping Firtal in the absolute lead. The way we work towards this goal is by hard work and having loads of fun in the process. 

Moreover we supply:

  • HK Agreement. 
  • Staff discount. 
  • An exciting and educational work environment, where your development and well-being are paramount
  • Social events. 

Practical informations: 

Start of employment: ASAP. 

Deadline for application: We will conduct interviews continuously until the right candidates are found. 

Eller kender du nogen, der vil passe endnu bedre? Fortæl dem det!

Firtal Kulturen

I Firtal brænder vi for at give vores kunder den bedste e-handelsoplevelse og vi stræber konstant efter at blive bedre til det vi gør. Måden, hvorpå vi løser denne udfordring, er ved hårdt arbejde samtidig med, at vi har det ualmindeligt sjovt med hinanden - der er altid plads til et slag bordfodbold eller en battle i bordtennis. 

I Firtal er der højt til loftet, let til grin og en ambitiøs tilgang til arbejdsopgaverne.


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